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TERMS & CONDITIONS

Woof Houze Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://woofpacknutriton.com website and/or web application(s) operated by Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition (“us”, “we”, or “our”).

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our access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Collection and Use of Personal Information

We collect personal information from you to provide an efficient, meaningful and customized experience for you on the Site and/or app.

 

We collect the following personal information from you:

Contact Information such as name, email address, mailing address, phone number and potentially other data as well.

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f you use our mobile application we may collect your phone number and the unique device id number. If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information to provide you with location-based information and advertising.

  • Billing Information such as credit card number and billing address

  • Unique Identifiers such as user name, account number and password

  • Preferences Information such as product wish lists, order history and marketing preferences

  • Email addresses of friends or other people you would like us to contact

  • User’s date of birth and gender

  • Information in connection with your voluntary participation in a research study

  • Your phone number will not be used for marketing purposes unless you opt-in to the service purposefully.

As is true of most websites, we automatically gather information about your computer such as:

Your IP address, time and date of visit, browser type, referring/exit pages, operating system, agent version, platform, SDK version, timestamp, API key (identifier for application), application version, device identifier, iOS Identifier for Advertising, iOS Identifier for Vendors, Media Access Control (MAC) address, International Mobile Equipment Identity (IMEI), Model, manufacture and OS version of device, session start/stop time, locale (specific location where a given language is spoken), time zone, and network status (WiFi, etc.).

We may log this information for system administration and improvement, order verification, marketing and system troubleshooting purposes.

We use this information to:

  • Fulfill your order

  • Send you an order confirmation

  • Assess the needs of your business to determine suitable products

  • Send you requested product or service information

  • Send product updates or warranty information

  • Respond to customer service requests and applications for employment

  • Administer your account

  • Send you a newsletter

  • Send you marketing and promotional communications

  • Administer our referral program

  • Respond to your questions and concerns

  • Improve our website and marketing efforts

  • Conduct research and analysis

  • Display content based upon your interests

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring schedule, indicated on your order confirmation page and in your personal account section of the website.

Intended for Users Over 13

The Web Site is intended for use by individuals 13 years of age or older. The Web Site is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to Woof Pack Nutrition shipping policies. In the rare event that your order never arrives, notification of lost items must be received within 3- days from receipt of the shipping confirmation email.  We are not responsible for lost, defective or damaged product are this is the responsibility of the buyer.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition (

, Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Programs and Affiliates

Earning programs and opportunities (Including, but not limited to, the affiliate program, perks program, etc.) are offered on the site and are given as a special benefit to members and customers. As such, points earned may be removed if deemed by the site to be unlawfully or inappropriately obtained. Programs and points may be added, paused, discontinued or deleted at any time by the company if deemed necessary or in the best interest of the continuance of business.

Digital Products, 1 on 1 and Group Training Programs and Online Training Program, Classes

Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  offers online dog training programs, CPCR Classes, Live Cooking Demos, Nutrition Coaching that are designed for educational purposes only. These programs are not a substitute for, nor do they replace, the advice, diagnosis, or treatment consultation of a veterinarian. If online Nor do they replace an in-person consultation with a certified trainer.

If you have any concerns or questions about your dog’s anxiety, you should always consult with a veterinarian or veterinary behaviourist.

NO GUARANTEE – Every dog is different. We cannot offer you any guarantee about the elimination or modification of behaviours or health conditions. Further, you acknowledge that dog training will not provide exact results and that failure to follow the advice given to them by Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  may result in the escalation of behaviour and training issues.

Additionally, you understand that Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition and its employees, are not veterinary or medical professionals and do not diagnose or treat medical conditions, nor recommend treatment, medications.

Emergencies will be taken into consideration. Clients who fail to show up for a scheduled appointment, or cancel within 24 hours of your scheduled appointment time, will be required to pay for a one-hour session. NO REFUNDS WILL BE GIVEN but unused sessions may be applied towards future training sessions within a four-month period of time from date of purchase.

“Trainer” agrees to instruct the “Client” in its philosophies and preferred method of training for the amount of time allocated to the session. Client agrees that Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition Trainers working with Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  are in no way responsible for the behavior of the animal during or following all sessions. Trainer does not guarantee specific results, but does guarantee to provide the services as described in this contract. Trainer agrees to provide lessons for Client and Dog on a lesson-by-lesson basis, the goal being to teach Client how to train and work with Dog. Trainer will make every reasonable effort to help Client achieve training and behavior modification goals but makes no guarantee of Dog’s performance or behavior as a result of providing professional animal behavior consultation. Client understands that he/she and members of the household must follow Trainer’s instructions without modification, work with dog daily as recommended, and constantly reinforce training being given to Dog.

If at any time during a session Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  members or employee or trainers working withWoof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition , feels the animal is ill, abused, or exhibiting any behaviors that interfere with teaching methods or endanger the health and safety of any participants or bystander, including the animal, OR Woof Houze representatives, or feels that the Client has motives, goals, or demands that are not in concert with the Association of Pet Dog Trainer’s or Certification Council for Professional Dog Trainers Code of Ethics, our representative may abort the session, alter the service selection, and/or alter the length of the session at the expense of the Client.

If Dog causes property damage, or bites or injures any dog, animal or person (including but not limited to Trainer and Trainer’s agents), during or after the term of this Agreement, then Client agrees to pay all resulting losses and damages suffered or incurred, and to defend and indemnifyWoof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  and Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition Trainers, including its agents, from any resulting claims, demands, lawsuits, losses, costs or expenses, including attorney fees. If Dog is injured in a

fight or in any other manner during or after the term of the Agreement, Client assumes the risk and agrees that Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition , Woof Houze trainers, or its agents, should not be held responsible for any resulting injuries, losses, damages, costs or expenses.

By using this website and signing up for paid training programs with Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition, I understand that every animal reacts in a different manner to training and that animals are by nature unpredictable. Therefore training requires full attention and total awareness at all times. Animals may, without warning, cause injury to humans and/or other animals and I, the undersigned as RELEASOR, in consideration of Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition  and trainers working with Woof Houze as the RELEASEE, release and indemnify the RELEASEE’s owners, heirs, executors, administrators, successors, employees, agents, directors, officers and anyone acting in the scope of business as a representative ofWoof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition as to attacks, bites, kicks, scrapes, scratches, mauling or all of the above, by animals to any persons or animals including my own, before, during and after any sessions with Woof Houze personnel or trainers working with Woof Houze Canine Coaching & Wellness, LLC. aka Woof Houze DBA Woof Pack Nutrition. This contract may not be changed orally.

 

Subscriptions

When you set up an auto-shipment/subscription plan on the website or in the App, a purchase will be applied to your account at the end of each designated period that you determine when setting up the subscription. Subscriptions will automatically renew unless canceled before the end of the current period. You can cancel anytime in your account settings when you login unless your subscription is for an agreed period of time such as 6 months. All billing will end after the term chosen, NO Exceptions.

Text Message / SMS Marketing

When you opt-in to receive text message services we will send messages for informational and marketing purposes. You can opt-out at any time by replying ‘STOP’ or contacting us at support@woofpacknutrtion.com.com. Your cell phone service provider text message rates may apply and are the users responsibility.

Changes and Termination

We reserve the right, at our sole discretion, to modify or replace these pricing and these Terms at any time. If a revision is material we will try to notify you via the your contact information provided. What constitutes a material change will be determined at our sole discretion.

We also reserve the right to cancel service at any time. You are responsible for charges or debts you incur prior to cancellation.

Contact Us

If you have any questions about these Terms, please contact us @support@woofpacknutrition.com

 

Last updated: (Jan 2nd, 2021)