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FREQUENTLY ASKED QUESTIONS

  • We have several programs and services available including behavior modification, puppy, and obedience training, daycare, boarding, and our retail shop.   View services here

  • We accept all ages and all breeds beginning at 8 weeks. 

  • You must begin by filling out our informational "Let’s Get Acquainted" form. Once we receive that form and assess our methods are aligned with your goals, you will hear from a team member to set up an in person evaluation. Once accepted into our program you will gain access to our members only portal where you can book training sessions with you canine coach or daycare slots. We must build a rapport and ensure that you have the opportunity for you and your canine to meet the person that you will be working with.

  • Individual training programs (program dependent) begin at $399 per month. Group programs begin at $299 per month. We also have customized payment plans depending on you and your canine's needs.

  • There are no refunds for our services once a payment is made. No exceptions. Training cancellation policy is within 72 hours. If you cancel your training session within 72 hours, you will forfeit the session. Sessions that are canceled before 72 hours. You will be able to reschedule them based off of the availability of your Canine Coach. Any complementary services that are booked as a courtesy cannot be rescheduled if canceled. They will incur a charge to be rescheduled.

  • We practice holistic living even with our canines so for private sessions we accept titer test (immunity test), as well as rabies, and bordetella. For group sessions, or events the same applies. All canines must have age-appropriate vaccines if a recent titer test has not been presented.

  • We offer training specials year round. We do not offer any additional discounts outside of those specials.

  • We offer both individual and small group sessions.

  • Will utilize the L.I. M. A method. No shock, no pain, no fear. Our methods help the canine to make the right choice. Most importantly to listen when it counts. We also utilize positive reinforcement methods by way of clicker training, reward based training in turn helping the canine to make the right choice. 

  • Programs last between 3 to 4 months. You’ll see your Canine Coach 3-4 times per month unless it’s a 4 week express program. 

  • All of our canine coaches have completed professional canine training certifications from reputable organizations such as the Certification Council for Professional Dog Trainers (CCPDT) or the Association of Professional Dog Trainers (APDT). These certifications require trainers to demonstrate their knowledge and skills in areas such as canine behavior, training techniques, and ethical practices. In addition to completing programs through university education. 

  • Our training is 100% team work. Most canine challenges or those lacking obedience is due to lack of human knowledge or human error, so we strongly encourage at least one the family member to attend training sessions. 

  • We have all training areas gated off and during most sessions keep a locked door. On the days that our facility has daycare, the door remains locked as canines are able to free roam. If there is any opening of any doors, we ensure that all are placed back in the generalized area where there are gates present. Ensuring safety during play we have multiple rooms that have, a structured environment and a number of team members meeting ratio 1 person to 4 nines. This way we can oversee and ensure that if there is any rough play it is able to cease.

  • During training services if there was an emergency to arise, our staff is CPCR trained with first aid as well. If it's something that we cannot handle in house, we will then go to the closest veterinarian emergency center or to the families primary vet. If left in our care the same rules apply- we will follow the form provided and take the canine to the closest emergency veterinarian center or the canine's primary vet.

  • We offer both services to current clients and graduates of Woof Houze p